Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when you:

• Fill out contact forms or schedule meetings
• Subscribe to our newsletter or communications
• Request quotes or information about our services
• Communicate with us via email or other channels

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our web development, design, and consulting services
• Communication: To respond to your inquiries, send you updates, and provide customer support
• Project Management: To manage and execute your projects effectively
• Marketing: To send you promotional materials and updates about our services (with your consent)
• Analytics: To understand how our services are used and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of sensitive information
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us at sajat@smsupports.com

6. Third-Party Services

We may use third-party services to help us operate our business and provide services to you. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party services may include: email service providers, analytics tools, hosting services, and payment processors.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.